Services

The Services module is where you define the clinic's offerings. Here you configure the duration of each consultation, who performs them, and whether they are visible to patients or reserved for internal use only.

Service List Management

The main screen displays a summary of all services the clinic offers:

Activate / Deactivate

Use the toggle switch to temporarily hide a service (e.g., if equipment is down for maintenance). There is no need to delete it.

Edit / Delete

  • Edit: Modify conditions.

  • Delete: Permanently remove the service from the system.

Visual summary

The service list shows the total duration and the number of professionals qualified for each service at a glance.

Creating a New Service

When adding a service, you define its visibility and timing rules.

Name and duration

Essential data that will occupy the slot in the calendar.

Private services

If you activate the Private Service option, the service will not appear on the patient booking link. Only administrative staff can schedule it internally.

Ideal for: Complex surgeries.

Service type

A service can be assigned to:

  • Individual provider: A single professional performs the service.

  • Team (multi-provider): Multiple professionals participate simultaneously.

Advanced Team Coordination (Multi-Provider Services)

For services requiring the participation of multiple people at the same time (e.g., a surgery), the system allows total control over each member's schedule:

Member-specific configuration

Within a team service, you can define specific rules for each professional:

Setting
Description

Role

Assign a function (e.g., Surgeon, Assistant, Nurse)

Custom Duration

Not everyone has to be present the whole time. You can assign different durations for each person

Deferred Start (Inicio Diferido)

Allows you to indicate that a professional joins the procedure later than the rest (e.g., the anesthetist starts at 08:00 and the surgeon at 08:30)

Intelligent calendar blocking

This is the most critical feature for clinic efficiency. The system only blocks the actual time of participation for each professional:

  • Precise blocking: If a service has a deferred start, the system keeps the professional's calendar free until the exact moment they are required to join.

  • Optimization: This allows a doctor to see a quick 15-minute consultation in their office while the rest of the team is preparing the patient in the operating room for a surgery that has technically already begun.

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